iServiceX

Client Work

Business Case Development & Organization Mobilization

Situation:

When a premiere soft drink company needed strategic insight on leveraging the $12 billion spent annually by its network of bottling companies and subsidiaries, the management consulted iServiceX.

What we did:

iServiceX developed a compelling case for change, and design the required change management tactics to gain stakeholder support for the program.

Results:

The adoption of an integrated but Skill-Led new organization model is being implemented and piloted. Corporate expenditures for indirect goods and services are now visible to all stakeholders and attached to a strategic intent. Individual Stakeholders have retained their best practices and procedures and they have collaborated to roll-up their respective relationships and pricing structures to treat their suppliers as one vendor therefore gaining advantage in pricing, volume and service.

OUR GENERALIZED BUSINESS PERFORMANCE MODEL

View Model