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Industries

“The iServiceX team hit the ground running from day one… they understood the changing economics of our industry, the supply market dynamics for our engineered components, and they worked shoulder to shoulder with our engineering team to develop engineering specifications for the strategic sourcing of a key value chain component.”

- Chief Procurement Officer, Package Delivery Company

Complexity is the norm

The one thing that affects all economic sectors and industries is complexity. From customers to products/services to cash flow, complexity affects the way companies provide value to their customers and  the way they generate cash. For managers, managing complexity is no longer an option, it has become a business imperative.

iServiceX is at the fore-front of helping our clients manage complexity in their respective industries. We bring deep and innovative capabilities supported with proven implementation approaches to help clients understand complexity, mitigate it and improve performance.

Learn more about our solutions and how iServiceX helps clients in the following industries:

Communications

Our Communications Clients (Content & Media, Telecommunications, and Wireless) must change to take advantage of emergent technologies, changing customer needs and new competitive landscapes shaped by innovations in computing, the internet, social media and regulatory changes. iServiceX professionals have helped communications clients navigate this dynamic environment with a combination of proven strategic, operational and technology capabilities. Whether the goal is revenue growth, cost reduction, technology innovation or building a sustainable organization, iServiceX works along side clients to deliver results and build core capabilities. Working in partnership with clients, our professionals deliver results through relentless focus on implementation, change management, program delivery, and knowledge transfer.

Learn how iServiceX can help you realize full potential through growth strategy development, new product innovation and development, operations strategy, strategic sourcing, customer relationship management, and  organizational effectiveess.

Consumer Business

Our Consumer Business Clients (Retail, Wholesale, Distribution, and Food & Beverage) have chosen iServiceX to develop strategies to grow reveues, reduce costs and improve margins. iServiceX professionals work in partnership with client staff to transform their organizations, improve processes and reduce cost. 

If you are looking for a consulting firm to help your organization improve performance, contact our Consumer Business Group.

Energy

iServiceX brings deep expertise and experience in solving complex issues in the Energy (Oil, Gas and Utilities) value chain from Upstream to Downstream operations. We work with clients to achieve exploration and production effectiveness as well as transform refining and transportation to improve efficiency, productivity, quality, yeild and reduce costs. 
 

 

Financial Services

Our Financial Services Group focuses on helping financial institutions clients address the most challenging and complex issues in consumer/retail banking, commercial banking, wholesale banking, mortgage banking, private equity, capital markets, insurance, investment management, broker/dealer and real estate. Whether the issue is  FinTech strategy development, customer acquisition strategy development, customer relationship management, back-office operations effectiveness, due diligence evaluation, mergers and acquisition integration or organization agility, clients consistently select iServiceX as their consulting partner.

Health Care

Our Healthcare Group focuses on helping clients across the healthcare industry – from payers to providers, policymakers, and pharma and device manufacturers – to keep abreast of rapid changes in the industry and the regulatory regime. iServiceX consultants help healthcare organizations innovate and adapt to changing consumer needs, market dynamics and regulatory requirements. We use predictive analytics solutions to help clients develop and implement innovative strategies to achieve corporate objectives, including delivering quality healthcare customers can afford, managing the quality and total costs of care delivery, streamlining business structures to achieve agility, and enabling the business with the right processes and technologies. With many years of consulting experience in the healthcare industry, we have the proven ability to identify and solve strategic, technical, organizational and operational challenges faced by healthacre organizations. 

Life Sciences

Innovation and new product development are the core services we provide to our Life Sciences clients. We focus on reducing complexity in the value chain between research, development, design, productization and commercialization of new products and services.

Manufacturing

When clients need help in developing manufacturing and operations strategy, they select iServiceX. Our Manufacturing and Operations Group have helped clients across many industries to make and execute critical decisions on product design, where and when to manufacture products around the world, and how to get the products to their customers in a timely manner. We bring deep expertise in design thinking, offshore and inshore manufacturing effectiveness, quality management, strategic sourcing, operations integration, supply chain process management, and cost effectiveness. 

Technology

Our Technology Practice Group helps clients to identify and deploy appropriate technologies to improve business performance. We focus on the application of digital technologies to improve business decision making, asset allocation, product design, operations and processes, customer service and human capital management.

 

Transportation

Our Transportation Group helps clients source, select and manage modes of transportation to ensure that inbound and outbound logistics are efficient and cost-effective. We deploy a broad set of technologies, including strategic sourcing tools, supply chain integration solutions and advanced predictive analytics solution to manage the flow of material, products and information across business units, markets and geographies. 

OUR GENERALIZED BUSINESS PERFORMANCE MODEL

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