Procurement Organization Effectiveness
one of the premiere national banks needed strategic insight on
leveraging the $1.6 billion spent annually by its network of branches
and subsidiaries, the management selected iServiceX.
iServiceX developed a compelling case for change, designed the
required change management tactics to gain stakeholder support
for the program, and recommended the processes, policies, behavior
model, metrics, and technology requirements.
By blending the indirect category solution with the business services
solutions this organization has developed an integrated strategic
sourcing team that is comprised of individuals from procurement,
branches, departments and executive management.
The goal of achieving pre-announced cost initiative targets are
ahead of plan and the supporting technology has been implemented
to continue to manage down these costs in the future.