When the CEO and top management of one of the nation’s premier
health insurance companies needed to transform their business
to take advantage of the complex HIPAA Privacy regulations, they
partnered with iServiceX.
iServiceX developed and implemented new customer-driven strategies,
value delivery processes, organization capabilities, information
technology infrastructure, and a performance management system
to meet regulatory requirements and position the firm for profitable
With minimal investment in technology and relentless program management
this organization went live with compliance on the target date.
In addition a thorough understanding of the process, procedures
and policies were obtained in a manner to generate a number of
cost reduction initiatives that benefited this organization and
their policy holders.