Supplier Diversity Management
When one of the regional telecommunications firms needed help
to diversify its supplier base, iServiceX was the partner of choice.
iServiceX supported this important strategic effort through a
development of a vendor management process, including development
and inclusion of minority and women owned (MWO) business vendors.
By approaching the issue as a developmental, compliance and visibility
set of solutions this organization now has a “best player”
philosophy that is inclusive of all diversity suppliers rather
than a pigeon-holed administrative reporting effort. Use of such
suppliers has broadened to not only increase spend with them by
18% but also managed the reduction of equivalent costs by 20%